FAQ
Sort Frequently Asked Questions by
We use only premium hemp farmed organically in Colorado, U.S.A. We want nothing but the best, so we made sure that not only was our hemp of the highest quality, but also any other ingredients like essential oils and carrier oils. We’re mindful about our formulations from start to finish!
At Fab CBD we use solvent-free CO2 extraction. In other words, it uses CO2 like from the air we breathe to extract the beneficial molecules. We work directly with the farm and the manufacturers to ensure the highest quality products and the most efficient process from seed to sale. With Fab CBD you can trust that you are getting exactly what you want and need, and according the highest of standards.
Take caution when using any kind of CBD product. THC screening can be inaccurate sometimes. CBD can also metabolize in such a way that presents a false positive during lab testing. For these reasons, take any and all CBD products at your own risk.
Our products have a 12 month shelf life! Everything is made to order so nothing sits on the shelf for longer than a month or so before getting to you!
To maintain ultimate integrity of your premium CBD products, it’s best to keep them away from intense sunshine, heat, or cold. Store in a cool, dry place and you’re good to go!
CBD is the acronym for Cannabidiol, one of about 100 cannabinoids that have been identified in the cannabis plant. It interacts with the human body via our Endocannabinoid System (ECS). Rather than providing a “high” or some other overwhelming sensation, CBD works to reestablish balance in a range of bodily systems. A good summary for CBD is to think of it as maintaining homeostasis, or a state of biological balance.
Both hemp and marijuana plants are in the cannabis family. The main difference between the two lies in the proportion of CBD to THC (tetrahydrocannabinol). THC is the main psychoactive compound in cannabis; the compound famous for providing a euphoria of sorts, or a sense of being “high.” Hemp plants contain more CBD than marijuana plants, and they are bred to contain less than 0.3% THC. Marijuana plants naturally have higher levels of THC and lower levels of CBD.
There’s a few ways you can chat with us!
Live Chat on our website
Give us a call: 414-296-9640
Give us a call! We are available 10am – 6pm Central Time
Great news! We are a small customer service team. We’ve recruited the best of the best who love speaking with customers every day. We love answering any questions you have, solving any sticky situations that come up and we’re super fast too! We get back to everyone within 24-48 hours.
We have a couple great options! We offer free standard shipping for orders over $99. Otherwise, our standard shipping is $5.99. We also offer priority shipping for $7.99 and Express for $25 as expedited options.
Shipping typically takes 3-6 business days to arrive. However, since COVID-19 we are seeing some longer delivery times in certain areas or during busier times of the year. Shipping may take up to 10 business days. If for any reason your order doesn’t arrive in that timeframe please email support@fabcbd.com and we’ll be happy to help!
As soon as your order ships we’ll email you with a tracking number so you can keep an eye out! Tracking will either be from USPS or UPS.
Our shipping warehouse works around the clock to get orders out the door as fast as possible! Orders typically ship within 24-48 hours. If you need to make a change to your address after an order has been confirmed, please contact our customer support at support@fabcbd.com. Please note that we can only update your shipping address if your order has not been fulfilled and shipped!
You can click the link here to access your account: https://fabcbd.com/account
Orders typically only show in your account if you are logged in at the time you placed the order. Easy fix! Send our team an email at support@fabcbd.com and we can get you any information you need. We’ll also be happy to credit your rewards points for you!
On the login screen just click the “forgot password” link. This will send you an email to reset your password.