FAQ

Frequently Asked Questions

Order Questions

We charge sales tax in a number of states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to.

We deliver using USPS or FedEx and get orders to you in 3-7 business days from the order being placed.

FABCBD products can ship to all 50 states.

If you’ve placed an order and would like edit the shipping address, please call our Customer Support team at 855-505-7908. If the order has not been packaged up for shipping, we can modify it for you. Orders are typically packaged up within 45 minutes of being placed.  If the order has shipped, we are happy to help with the return/exchange process.

We stand behind our products 100%. We work hard to ensure that our quality is the best of the best. We’re always available to point you in the right direction and get products working for you. We believe in our products so much that if any product doesn’t meet your expectations, just send it back to us within 30 days and we’ll offer a full refund on the product cost.

Contact us within 30 days of receiving your products at support@fabcbd.com. Let us know your order number and why you’re looking to return the product and we’ll get you set up.

We deliver in 3-7 business days. Sometimes USPS doesn’t scan packages when they are picked up and sometimes they are sent to odd locations before coming to you. This should not effect your delivery time. We will always make up for any mistakes made by USPS. If something doesn’t look right please email support@fabcbd.com

On the checkout screen there is an orange box that says “Have a coupon? Click here to enter your code”. Click the link and enter your discount code in the box. Don’t forget to click “Apply Code” when you’re done!

We only allow one discount code to be used at a time. We love giving discounts! And have a lot of fun running sales and promotions throughout the year. The Rewards program is another way for us to give back to our customers.

Account Questions

Once you’ve created a FABCBD account, you will have the ability to see your addresses, update them if needed and view your current and previous orders. The best part of creating an account is access to our Reward’s program. Earn points on purchases, those points can then be turned in for discounts. We also offer points for referring your family & friends!

From the Homepage click on “My Account”. Under the login section click there is a  link saying “Lost your password?”. You’ll be sent a password reset email. Don’t forget to check your spam folder for this too!

We created the FABCBD rewards program to give back to our most loyal and active customers! You are like family to us and we take care of our own. You are such a big part of our lives that we want to help you save money and enjoy more of your favorite FABCBD products. Use your points, buy some CBD, feel awesome.

When logged in you’ll see your point balance in a green circle in the top right corner of the screen. Click that and a popup will appear. There will be a list of all the discounts you’re eligible for. Click “Redeem” next to the discount you’d like. A discount code will pop up. Plug that in at checkout and you’re all set!

Think of redeeming points like paying for a discount code with points. Once you pay for the code you have it to use whenever you’d like. The code is saved at the bottom of your rewards popup so you’ll always have it. These codes never expire!

We deliver in 3-7 business days. Sometimes USPS doesn’t scan packages when they are picked up and sometimes they are sent to odd locations before coming to you. This should not effect your delivery time. We will always make up for any mistakes made by USPS. If something doesn’t look right please email support@fabcbd.com

On the checkout screen there is an orange box that says “Have a coupon? Click here to enter your code”. Click the link and enter your discount code in the box. Don’t forget to click “Apply Code” when you’re done!

Points are awarded once an order has shipped and is marked completed in our system. Points will also only show if you were logged in when you placed the order. If you forgot to login, don’t worry! Just email support@fabcbd.com and we can get you your points!

General Questions

CBD is an acronym for Cannabidiol (Can-a-bid-i-ol), a prominent naturally occurring class of molecules called cannabinoids found in the plant genus Cannabis Sativa L. CBD comprises up to 40% of the plant and is one of over 60 plus compounds found in cannabis. Of these compounds, CBD and THC are usually present in the highest concentrations, and are therefore the most recognized and studied. CBD is a non-psychoactive component of the plant that possesses a wide range of benefits and does not cause a high, unlike THC. Our bodies are made up of an endocannabinoid system and uses cannabinoids to maintain healthy cells and according to researchers, CBD may be the single most important cannabinoid ever discovered. 

Yes! We publish our 3rd party lab tests here: https://fabcbd.com/lab-reports/

All of our CBD Oil Drops are 1 oz bottles. The higher the milligrams of CBD the higher the strength or more concentrated the bottle is. We use a .5ml as a serving size. Here’s a breakdown of CBD per serving in our products.

300mg Oil Drops – 5mg of CBD per .5ml

600mg Oil Drops – 10mg of CBD per .5ml

1200mg Oil Drops – 20mg of CBD per .5ml

We use MCT Oil derived from coconuts. CBD is fat soluble so it is most effective when taken with a saturated fat. MCT Oil is also a great healthy fat our bodies use for energy.

At Fab CBD we use solvent-free CO2 extraction. In other words, using the CO2 from the air we breathe to extract the beneficial molecules.  Our CBD oil comes from an organically grown source in Colorado.  We work directly with the manufactures and farm to ensure the highest quality products and the most efficient process from seed to sale.  You can trust with Fab CBD you are getting exactly what you want and need and with the highest of standards.

Yes! Our Oil Drops are Full Spectrum and will contain other cannabinoids.

When CBD is combined with all of the minor cannabinoids and the terpenes it elicits the “entourage effect”:

All of them together work synergistically to enhance or mediate the effects of the others. Some of them even help the absorption of the rest! Now that’s some great teamwork!

While every person is different, various CBD products can also have different effects when taken alone or together. Don’t be afraid to experiment and find out what CBD combination works best for you!

 

Our Oil Drops  and Topical Cream are Full Spectrum products and do contain under the legal limit of THC (<.3%). The Chews are made with CBD isolate. However, we are never able to guarantee any results on a drug test and these products should always be taken at your own risk. CBD can metabolize in a way that may show a false positive.

First and foremost, we aren’t doctors so it is always best to check with yours before adding CBD to your daily regimen. Most of our first time customers start with our 600mg Oil Drops and 10mg per day. On an empty stomach is best! Stick with the same dose once a day for the first week, then slowly scale up from there.

First and foremost, we aren’t doctors so it is always best to check with yours before adding CBD to your daily regimen. Most of our first time customers start with our 600mg Oil Drops and 10mg per day. On an empty stomach is best! Stick with the same dose once a day for the first week, then slowly scale up from there.

There’s a few differences! Remember CBD works differently for everyone

The Oil Drops are full spectrum while the Chews are made with CBD isolate, they are THC Free.

When you hold the Oil Drops under your tongue most of the CBD is absorbed into the blood stream right away. You’re getting the full dose all at once. The Chews need to go through your digestive system first. They tend to slowly release the CBD over time, some CBD content is also lost in the digestive process so they contain more CBD.

For our CBD products we can only recommend them for internal consumption or as a topical ointment. If you don’t like the flavor of the oil supplements, you can mix with something sweet like apple sauce or honey to cut through the flavor. Oils are to be taken sublingually and held under your tongue for 60-90 seconds before being swallowed. The topical can be applied as a cream or lotion. The chews are best as a chewable or similar to a lozenge.

Our products have a 12 month shelf life! Everything is made it order so nothing sits on the shelf for longer than a month or so before getting to you!